Home > eDataManager

“HSM’s eDataManager plugs me into real-time security decisions.”

eDataManager is a comprehensive data management system that gives you online access to your security system data via the internet. This state-of-the-art tool allows you to quickly monitor any system activity and make informed, real-time security decisions. As a result, you can increase your building's safety and security and reduce your security costs.

For more information about eDataManager click here to view a Flash movie (approx. 4 mins.; requires Adobe Flash Player)
To sign up for eDataManager click here now!

Key Advantages

Instant access to security information
Real-time online open and close information
Inexpensive and efficient management of information
Powerful search engine for precise data retrieval
Flexible, paperless reporting
Online service tickets

Basic Service

Basic eDataManager is provided at no charge to new HSM customers with monitored alarm systems. With Basic eDataManager you can easily, and in real time:

View and make permanent changes to your open/close schedule
View and edit your access and contact list
Contact the HSM data entry team
Change your eDataManager access password
Create service requests
View frequently asked questions & system enhancements
National Account Customers can view their HSM Performance Scorecard with Basic eDataManager

Advanced Service

Advanced eDataManager is an enhanced service that provides 100% access to all the power and functionality of eDataManager. Advanced gives you all the benefits and features of Basic eDataManager, plus the ability to generate, view and print detailed reports of your alarm and account activity.

Easily research, view & print:

Alarm activity
Incident activity
Open/close history
Passcard usage history
Service call requests
Fire testing status
Action plans

In addition, you can

Print user passcards
Access HSM’s panel help screens
and much more!

Premium Service

Premium eDataManager provides all the functionality of Basic and Advanced eDataManager, plus weekly Open/Close Reports, automatically sent to you via e-mail or fax. These HSM reports save you time and can provide the dates and times of system armings and disarmings, schedule changes, alarms, protection points bypassed & restored and more.

Premium Plus Service

Premium Plus eDataManager is HSM’s most feature-rich on-line service. It provides all the features and benefits of Basic, Advanced and Premium eDataManager, plus three daily Standard Exception Reports, automatically sent to you via email or fax. The Exception Reports provide timely and convenient information focused only on locations that had, for the previous day, “No Close,” “Unscheduled Open/Close” and “Incident” activity.