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“HSM’s eAccountManager Plus gives me real-time information and documentation for my account.”

eAccountManager Plus, a premium service for HSM National Account customers, gives you real-time access, control and status of your HSM installations, service repairs, billing, and account management. You can even view and print copies of key documents: Certificates of Completion, Service Tickets, Invoices, and more.

eAccountManager Plus is ideal for companies with multiple locations and centralized decision-making. It’s a great way for construction managers, security managers, accounts payable managers and other key members of your team to find the information they need, when they need it.

With eAccountManager Plus, you know the status of your account 24 hours a day, 7 days a week, including holidays! You don’t have to call or wait on anyone—everything you need is at your fingertips!

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Installation

With eAccountManager Plus you know the up-to-the-minute status and details of all your installations. You’ll see at a glance if an installation is pending or completed, site information, purchase order number, system description, your requested start date, job status, completion date, and much more.

Service Repair

With eAccountManager Plus, you’ll see all service requests on a single screen. You’ll see at a glance if a service repair is pending or completed, the requestor’s name, request date, scheduled repair date, date of completion, resolution description, service repair history, and much more. All data is updated as the service repairs progress.

Billing

With eAccountManager Plus you can see the current and detailed status of your invoices at anytime, from anywhere. You can even view and print key billing documents. For each invoice, you can view the invoice date, invoice number, invoice balance, invoice type, purchase order number, and much more.

Account Management

With eAccountManager Plus you can know your current spend with HSM on a month-to-date, quarter-to-date and year-to-date basis for installations, service repairs, and recurring services. In addition, you can view at a glance all your locations and location specific information.

Don’t wait days or even weeks for manual tallies or reports of your account: get the information you need now, online, when you want it.